Crate Pro Support
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Crate Pro 6 Training & Configuration
Getting Started: Configuration and Setup
Initial Configuration and SetUp: For r1712nn and later (NEW)
Crate Pro 6 Manuals - R 1807nn and later (NEW!)
START HERE 1 Configuration & Setup: Selecting (1) Inventory & (2)Material Groups, (3)Preferred Styles - Crate Pro 6
START HERE 2: Configuration & Setup: (4) Importing Customers (5) Times (6) Costs/Prices (7) Users
Setting Staff Permissions and Privileges on the Member Support Portal
See all 13 articles
Crate Pro 6 Step By Step Solutions
Creating a New Design - Quick Steps
Ensuring Your Design Recalculates After Changes
Q: My plywood splicing is not coming out based on what I want. What do I do?
Exporting from Crate Pro 6 into an Accounting and/or ERP system
Creating and customizing a design (videos)
See all 22 articles
Scheduling Live Support - Training - Maintenance
Live Session Scheduling: Bookmark this link
Configuration and Training Sessions Guide
SketchUP 3D CAD Download
Changing Line Item Descriptions in Work Orders, Quotes and Invoices in Projects
Understanding Lower Pricing For Higher Crate Quantities
Using Your Own ID Reference for Projects
Sending Quotes and Invoices via Email as Attachments
Price Adjustments Within the Project
Changing the Orientation of the Skids, Rub Strips or Base
Fields have Yellow Highlighting - ISPM 15
Q: How do I limit the list of styles that my users see when they create a new style to the ones I want used?
Entering Different Fasteners on Upper/Lower Decks
See all 21 articles
Understanding ISPM-15 in Inventory and Projects (video)
Q: Can I get a custom export for my ERP?
Setting Up ISPM 15
Material Pricing, Mark-up and Tracking Level and Other Settings
Fasteners - Setting Tracking Levels / Purchasing Unit of Measure
Setting ISPM15 Preferences - Inventory module has items in Red Text
Changing a Material Name Versus Adding a New Material
Q: What is Scrail?
See all 10 articles
Importing Customers into Crate Pro 6
Locating A Customer Quickly from the Different Modules
Adjusting Your Crate Pro Screen Viewing Size - Zoom Levels for Users
Give Your Users Privileges!
Adding and Removing a User in Crate Pro
Material Groups (Video)
Setting Your PREFERRED Crate Styles (video)
Adjusting Your Labor Times
Influences - Comments from the Developer
Undercutting on Styles? What are < and << ?
See all 11 articles
Help Desk Software