Applies to builds 6.4138, 171215 and later: 


Note: Customers without maintenance will incur fees if a temporary activation file is required. Changes to your license file are not allowed.


You will need your most current Crate Pro 6 Activation file no matter your configuration.  Customers with active maintenance may request a one use code for a free live session for assistance if preferred. Email Support@CratePro.com and request your code.


STAND-ALONE - Single computer configuration:

If you do not have a maintenance plan and your maintenance has expired, most releases will require a new Activation file. If a new file is required, its is active for two weeks. Because not all releases are affected by this licensing restriction, we recommend that you follow the instructions for a transfer using your existing CP6 Activation file. If the transfer is allowed, you will not need to request a new file. Customers without a maintenance plan will be required to purchase a temporary file.

  1. Install FileMaker Pro on the new host and license using your FileMaker license key - Installation for FileMaker Pro for Peer-to-Peer
  2. Using a current copy or backup of your three Crate Pro files - save them onto the new host in a folder called CRATE PRO WORKING
  3. Start FileMaker Pro on the new host and open your primary Crate Pro file (not Data Shared or Resources).
  4. Follow the instructions and copy/paste the complete information in your CP6 Activation file when asked. You will get either "Your computer is licensed..." or "Your activation is not valid...".  If your installation validates then delete FileMaker PRO from the old computer(s) to avoid a license conflict. If you are not able to activate your new installation, you will need to request a temporary activation file. request from Joseph at Support@CratePro.com


PEER-TO-PEER (no FileMaker Server)


Check your CAL (client access license)availability: You will need an open license in your Devices list if you are moving the Crate Pro files to a computer that is not in the existing list. There are three possible options to transfer the host file, select only the one that applies:

  •  go to Preferences > Licensing > Overview and note the quantity of client access licenses. This is the total number of computers licenses you purchased that can access  your Crate Pro 6 database.
  • go to Preferences > Licensing > Devices and see how many line items are filled. This indicates how many client computer licenses have been used.
    • Option 1: If the number of entered computers is less than than the number of CAL licenses purchased for this database select the section below 'Moving the Host when there is an Available CAL',
    • Option 2: If the number of computers listed is equal to the number of CAL purchased, AND you are moving your database to a new computer that is NOT currently listed, you'll need to free up a license. Select the section below 'Moving the Host when all CAL are in Use' 
    • Option 3: If you're moving your Crate Pro database to one of the existing computers listed in the Device list select 'Swapping the Host computer with an existing client'



Always make a backup copy of your three Crate Pro files before making any host changes. Ensure these files are saved in a clearly marked backup folder.


Option 1: Moving the Host when there IS an available CAL:

  • Install FileMaker Pro on the new host using your current FileMaker Pro key. Installing FileMaker Pro (Use if you forgot your settings)
  • Close Crate Pro AND FileMaker on the old Host computer.
  • Copy the three working Crate Pro files onto a new working folder on the new Host. You will need your current Crate Pro activation key file to paste in the license information. 
  • Start FileMaker Pro and Crate Pro on the new Host. Go to Preferences > Licensing > Devices and click on DELETE to the right of the old Host computer line item and any other computers that will no longer be used to access Crate Pro. This releases the CAL for use on another computer. 
  • Delete ALL Crate Pro files and uninstall FileMaker Pro from the old Host or you may have a license conflict and could accidentally open the old database file. 
  • Create a new clearly marked BACKUP folder on the new Host or to a chosen location on your network. 
  • On your other clients delete the shortcuts to the old host by opening FileMaker Pro on each client and click on File > Open Recent > Clear Recent Files. Then in the Launch Window click on BROWSE at the bottom left of window and browse to the new Host computer. This will create a new shortcut.



Option 2: Moving the Host when all CAL are in use: 


  • You'll need to clear one client in your Device table so a CAL is available for a new Host computer. If your goal is to remove the license from your old host, you won't be able to do this until you establish the new host. On your old Host go to Preferences > Licensing > Devices and click on DELETE to the right of any computer that is NOT your current Host to free up a connection for the new Host.  Once moved you can go into Crate Pro on the new Host and delete the old Host.
    • If the old Host is not longer available you will  have to put a copy of the three Crate Pro files to an already listed client and using your activation key and license it to be a Host. Once done, go to Preferences > Licensing > Devices and delete the old host line item.
  • Install FileMaker Pro on the new host using your current FileMaker Pro key  Installing FileMaker Pro (Use if you forgot your settings)
  • Save a copy of the three working Crate Pro files into a working folder on the new Host.  Start Crate Pro and enter your current Crate Pro activation key file
  • Delete ALL Crate Pro files from the old Host. 
    • If the old Host will remain a client computer, keep FileMaker Pro installed. If not, delete FileMaker Pro to avoid license conflicts.  (If any other computers hold BACKUP copies, make certain the folder very clearly is marked BACKUP)
    • If the old host is to be removed from Crate Pro access, login to Crate Pro on the new host, go to Preferences > Licensing > Devices and permanently delete the old host by clicking on the red X at the end of the line 
  • Remove the shortcuts to the old host from your clients.   Open FileMaker Pro on each client and click on File > Open Recent > Clear Recent Files. Then in the Launch Window click on BROWSE at the bottom left of window and browse to the new Host computer. This will create a new shortcut.


Option 3: Swapping the Host with another computer already listed as a Client:

  • Save a copy of the three working Crate Pro files onto a  folder marked Crate Pro Working on the new Host.  Start Crate Pro and enter your current Crate Pro activation key file
  • Delete ALL Crate Pro files from the old Host (If other computers hold BACKUP copies, make certain the folder very clearly is marked BACKUP). 
  • If the old Host computer will remain as a client, removing all Crate Pro files and changing the shortcut to the new host is all that's necessary
  • Remove the shortcuts to the old host from your clients.   Open FileMaker Pro on each client and click on File > Open Recent > Clear Recent Files. Then in the Launch Window click on BROWSE at the bottom left of window and browse to the new Host computer. This will create a new shortcut.