CRATE PRO 5 IS END OF LIFE EFFECTIVE 2011. ACTIVATIONS ARE NO LONGER AVAILABLE EXCEPT FOR CUSTOMERS WITH EXTENDED SUPPORT.

Per the license agreement - a maximum of 5 new activations are available to customers within the first 5 years after purchase.

Faxed information will not be responded to.


Stand-Alone and Peer-to-Peer installations:

  • Install Crate Pro 5 per installation instructions and enter your company contact information. 
    • Your complete setup information is required. Before sending your activation - Click in the Set-up module -> Company Settings and confirm that all of the fields (Fax Number not required) have correct information and that there is a Client ID number on the bottom of the Crate Pro window.
  • Close Crate Pro 5 and FileMaker Pro if applicable (FileMaker Pro is used in peer-to-peer configurations)
  • From your Crate Pro program folder attach the CPSetup file to an email and send to activate@cratepro.com
Locating the CPSetup file fo emailing:
  • Open your email program and select to attach a file 
  • Use the ‘browse’ to locate the program folder for Crate Pro 5 and click on it so you can see the program files. Here are the default locations depending on your operating system:

      • C://Program Files (x86)/Deploy Tech/Crate Pro 5    (or)
      • C//Deploy Tech/Crate Pro
      • Since Crate Pro can be installed in the directory of your choice it may not be in the default location
    • Left click once on CPSetup.cp5 and select the option to attach the file to the email - Send your email

Your file will be activated and returned within 1 business day.  When your file is returned:

  • Do NOT use the open command to attempt to open the CPSetup file.
  • Save the file back into your Crate Pro program folder. 
  • Say ‘Yes’ when asked if you want to over-write the existing file.
  • Start Crate Pro 5 normally using the shortcut already created
    • For peer-to-peer installations -  on Host computer start Filemaker Pro and use the command File>Open . You may need to use browse or type in the new IP if you're on a Client PC. Browse to the Crate Pro.-p5 file and NOT the CPSetup file.
  • IMPORTANT: If you have been using Crate Pro 5 to enter data while waiting for your activated file to be returned make note of the last Design number, Job number,Quote number, and Customer number in any module you've added records.
    • When you replace your CPSetup file with the activated CPSetup file do the following BEFORE continuing. Open Crate Pro:
      o Go Set-Up module > Misc > Numbering: Set the ‘Next’ number to be higher than the last number you created in each module effected
      o This ensures your program doesn’t get ‘in a loop’ due to duplicate numbers.

For re-activations we process a request which invalidates your previous code. You will have 30 days from the date you receive the new code to delete Crate Pro 5 from the old host computer. If Crate Pro is not deleted from the old host, per the copyright, you agree to purchase an additional license to account for the new activation code. Software Piracy is illegal and may be punishable by a fine of up to $250,00 (USD) and/or 5 years in jail.


IMPORTANT: If you have been using Crate Pro while waiting for your activated fle to be returned make note of the last Design number, Job number,Quote number, and Customer number in any module you've added records.When you replace your CPSetup file with the activated CPSetup file do the following BEFORE continuing. Open Crate Pro:
o Go Set-Up module > Misc > Numbering: Set the ‘Next’ number to be higher than the last number you created in each module effected
o This ensures your program doesn’t get ‘in a loop’ due to duplicate numbers.