Updated Article: Using Remote Desktop
Crate Pro 6 is installed on your own hardware or may be installed on hosting services such as AWS EC2 or a service that support FileMaker Server. Considerations are that some services require the most current version of FileMaker Server to be in use and some services do not allow you to manage your own access and files on the server.
Due to AWS and other hosting services having their own requirements and fees, we do not assist with the setup of your online account but are happy to recommend a company that several of our customers are using: AWS Hosting
FileMaker Pro software is installed on the clients and/or virtual server with FileMaker Server software and the Crate Pro 6 files on the file server. Your file server can not have both FileMaker Server and FileMaker Pro software installed as it will degrade the performance of all software as many of the same resources are required by both.
As of FileMaker Server 19 - Windows O/S requires server operating systems where as FileMaker Pro requires user operating systems. Be sure to check your technical requirements for the current releases and note where we may be upgrading versions. Only FileMaker Server is installed on a hosting server.
The client license purchase is two parts: the client software (CAL) for each end-user computer, and a concurrent connection license (DAL) installed in the Crate Pro 6 database file to manage the number of CAL that are able to connect concurrently.
The number of CAL (computer licenses) required is based on the number of specific end user computers that will connect to Crate Pro 6. So if employee John, wants to login to Crate Pro 6 from his laptop at home and his desktop at the main office through the virtual server, two CAL are required. If John goes to another location and logs in from a 3rd computer, a CAL is needed for that computer. The required amount for CAL is based on the number of unique end-user computers and not the Users whether the client software is installed on the end-user computer or the virtual server.
FileMaker Pro is installed on the virtual server, where as the Crate Pro 6 database files are installed on a file server, or hosted server. Ensure when your virtual environment includes multiple virtual servers, the number of CAL purchased is equal to or greater than the number of virtual servers supporting access to Crate Pro 6.
Depending on your security setting, Crate Pro 6 will capture the end-user computer ID and not that of the virtual server. In environments with larger number of virtual servers than a desired CAL purchase, its common to set application specific permissions on specific virtual servers.
File Server Requirements: Your Crate Pro 6 database files will be installed on your file server with FileMaker Server software.