These are the initial videos for release 1712nn and later. To expedite and simplify the initial configuration, these videos are between 2 and 6 minutes long.  Each video will focus on explaining a small part of each process. THIS SECTION IS BEING UPDATED REGULARLY. 

Crate Pro has a Crate Pro Channel for training on YouTube. Individual Playlists  have been created to help you locate the videos for your release.  Be sure to subscribe to the channel to be notified of new videos. 

There are also many other solution articles on the support portal. Use the articles and videos in Start Here 1 and Start Here 2 solutions as well as the manual<Click Here for Manual>. The Start Here solutions were created for r3032 to r3048 and will be longer, but the core features are the same as later versions. Do not hesitate to create a ticket or email to for clarification.  

Addition of new videos is ongoing and is updated often. The videos in each group do not cover all topics.  Links to Solution Articles on this site will be added below to quickly assist in getting set up.  Short videos covering each topic are located on YouTube in the Crate Pro channel - Your recommended playlist is

Crate Pro 6.r1712nn - r19nnn Training


You do not need to complete the entire setup process to start. Crate Pro 6 has MANY benefits and to get started there can be as little as two suggested steps.  If you prefer to understand how to design crates first, get comfortable, then configure and learn additional features as you go along. Don't get hung up setting everything up at once.

To get started with crate design:  Two steps are recommended to help you very quickly understand and use the crate design process.

1> Look and select some crate style templates that are most closely constructed as you would prefer. Style Templates show how the pieces of the crate go together. The crate style template you select does not dictate the materials you would use. Example: Look at PLYWOOD Style Templates if you are designing a plywood sheathed crate and  LUMBER Style Templates if your crate is strictly lumber. There are many other filters to help narrow down the best style templates for you.  To help clarify how to chose your Style Templates, watch Video *5 and video 6.   Video A> will then help you understand the basics of creating a new crate design

2> Set up your common groupings of materials you will use to build your crates. Default groupings are part of the Preferences but you will change your add your own material groups.  Video *7 

Training for Crate Pro 6 releases starting at 1712nn and later


<<<<<< How To >>>>>>>

A > Basic Design Creation: Whether you've configured your settings, or not, this short video will go over the steps to create a crate design and print cut lists

B > Basics of Design: Adding Packing Materials.  Crate Pro 6 can automatically calculate your Wrapping, Padding and Floater Decks because you have supplied one dimension and it can determine the others to add these materials.  Crate Pro 6 also offers 5 Material Groups you can create just for Packing.  Everything else that applies directly to this design that can't be calculated by the program, can be added in this section (such as blocking & bracing, labels, etc..)

<<<<<< Configuration>>>>>>> 

1> Inventory Clean Up: Set materials you use to design crates, rename existing materials to match how you want it to appear on the cut lists, deactivate default materials that you do not use, add new materials that are not already in the database. This is not a required step to use Crate Pro 6, however by "cleaning up" of the Inventory lists it makes it much faster to update your material costs when they change and helps ensure that staff is less likely to select materials you don't use when designing the crates.

2> Inventory - Entering your purchasing unit of measure (Tracking Level):  When purchasing your materials you may purchase them in various units of measure.  Depending on the materials it could be by each, by the box, by the sheet, by the square foot or cubic foot., etc.. This video shows you how to specify and enter your costs based on your preferred purchasing unit of measure

3> Inventory - Updating your costs quickly:   Each time you purchase additional materials, those cost for those materials could change.  If its only a few items its easy to navigate to the items and enter the updated costs, but if you purchase a large number of different items at one time, it can be time consuming to update your costs. This video will show you the fastest way to update your pricing by seeing the items in a list view that you can quickly go down and update.

4> Markup in Designs versus markups for Projects:  Releases starting with 1712nn also allow you to add items directly from your Inventory with their own markup over cost, than the material markup for material used in a crate, pallet or skid design.

*5> Identifying your Style Templates; This video explains the categorization for crate templates to more easily help you find the best template to start with.  The style templates are based on the construction methodology of the crate / skid / pallet and NOT the materials being used.  This video applies to release 3045 to 4138 but notes have been added for the  to this video. Users on current releases can stop the video at the 3:35  minute mark because a new style filter with images is included in release 1712nn and current in Preferences > Styles tab with the option to filter styles based on your construction preferences.  An updated video coming. Here is a cheat sheet to see the style designation : click here

6 - Setting Preferred Style Templates   Once you've decided on some templates that you'll use, this explains how to set them as Preferred for easy selection when you create a new design.

* 7 - Setting Up Material Groupings & Rules: This video applies to all releases 3032 and later. Set up common default groupings of materials you want Crate Pro to use to design your crate jobs. No matter the defaults you set here, in the actual design, you can swap any material for another.