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Knowledge base
FAQ's
Pre-Purchase FAQ's
6
How do I get a presentation for Crate Pro?
What are the system requirements and license plans for Crate Pro 6?
Can I design a crate and make changes?
Running Crate Pro run On Citrix XenApp or Remote Desktop
Will Crate Pro run on MAC and Windows?
See all 6 articles
SUPPORT OPTIONS
3
Customer Phone and Online Session Calendar: Schedule Here
On-Site Training
Crate Pro 6 Support and Fee Schedule
Crating Terminology & Industry Answers
25
Quick Links to Image Gallery and Educational Images
Plywood Optimization Software
Understanding Floater Decks, Caseline and Wrapping
Understanding Gussets
Cleat Naming & Fastener Application
See all 25 articles
Version Compatibility and Release Information
2
Crate Pro Release - Version Compatibility on FileMaker Versions
Version Release Information Crate Pro 6 and FileMaker Versions
Crate Pro 6 Installation & Update Docs / Release Information
Installation & Update Documents
2
Before Installation: Best Practice Guide
PRIMARY INSTALLATION AND UPDATE DOCUMENT LINKS
Tips for Network Installations
8
What is Port Forwarding?
Transferring Client Computers - Peer-to-Peer (applies r4138 to r180730
General performance tips - FileMaker Server
General performance tips FileMaker Server on Mac OS X
FileMaker Platform and macOS HIgh Sierra
See all 8 articles
Troubleshooting
13
Troubleshooting Port Forwarding for Client Connections
Troubleshooting: Unable to see a hosted database from clients
Troubleshooting FileMaker Network Sharing in FileMaker Pro
Error "Temporary file could not be created" when opening a favorited file (FileMaker Pro 15)
Text appears unreadable characters - font issue
See all 13 articles
Crate Pro 6 Training & Configuration
Getting Started: Initial Setup
5
Crate Pro 6 Manuals
Configuration Quick Start Information
Detailed Configuration 1: (1) Inventory & (2)Material Groups, (3)Preferred Styles - Crate Pro 6
Detailed Configuration 2: (4) Importing Customers (5) Times (6) Costs/Prices (7) Users
Importing Customers into Crate Pro 6
Lessons
69
1> Creating a New Design - versions 1708xx and later
2 > Adding Packing Materials & Other Items into the Design
Designs: Changing the Orientation of the Skids, Rub Strips or Base
Preferences: Material Groups (Video)
Preferences: Setting Your PREFERRED Crate Styles (video)
See all 69 articles
Questions From Customers
12
Q: Can I get a custom export for my ERP?
Q: My plywood splicing is not coming out based on what I want. What do I do?
Q: How do I limit the list of styles that my users see when they create a new style to the ones I want used?
Q: What is Scrail?
Q: Is Scrail good for Wood Crating?
See all 12 articles
Legacy Solution Articles
0
WoodenCRATES.org & SketchUP CAD
WoodenCRATES.org
2
WoodenCRATES.org: Advertise in the Worlds Only Packing and Crating Community (WCO)
WoodenCRATES.org - Your Gold-Sponsor Advertising or Basic Listing
SketchUP CAD Modeling
2
Using SketchUP CAD with Crate Pro 6
Using SketchUP CAD with Other Modeling Software
Crate Pro 5 Information & Lessons
Installation Guides and Manuals
8
Technical - System Requirements (CP5)
Conversion Notes from Crate Pro 5 to Crate Pro 6.2945
Prior to Installation - BEST PRACTICE Guide for Crate Pro 5
Reinstallation Crate Pro 5
Microsoft Virtual Store - Activation Issue (CP5)
See all 8 articles
Networking
2
Understanding Port Forwarding (CP5)
Troubleshooting FileMaker Network Sharing in FileMaker Pro (CP5)
Lessons
3
Helpful Hints to Using Crate Pro 5
Getting Started Fast with Crate Pro 5
Base & Cap (Visual Terminology)
Crate Pro 5 FAQ
2
Q: How do I know how many fasteners to use per board junction? (CP5)
Design Continous Run / File Corruption
Videos for Crate Pro 5
5
Crate Pro 5 Getting Started 1 of 2
Crate Pro 5 Getting Started 2 of 2
Crate Pro 5 Inventory
Crate Pro 5 Diagrams
Crate Pro 5 Contacts
Community forums
Showing recent updates
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Crate Pro Forums
Announcements
5
FileMaker Server 18 and FileMaker Advanced 18 Released for Pre-Install
Posted by
Support Team
,
3 months ago
Last Reply
by Support Team
3 months ago
New Scheduling Calendar Available (Apr 2017)
Posted by
Support Team
,
over 3 years ago
Last Reply
by Support Team
over 3 years ago
Member Profiles Offer More Information About Accounts
Posted by
Support Team
,
over 3 years ago
Last Reply
by Support Team
over 3 years ago
See all 5 topics
General Crating Questions
5
PALLETS > Load Determination
Posted by
Support Team
,
over 3 years ago
Last Reply
by Support Team
over 3 years ago
What is a floater deck – is this a term used for a base within a base?
Posted by
Support Team
,
over 4 years ago
Last Reply
by Support Team
over 4 years ago
TESTING CRATES - Determining Crate Loads
Posted by
Support Team
,
about 5 years ago
Last Reply
by Support Team
almost 5 years ago
See all 5 topics
Tips & Tricks
8
Links to Crate Pro Style Gallery in Forum
Posted by
Support Team
,
over 5 years ago
Last Reply
by Support Team
over 5 years ago
Setting Custom Rules for Panels and Cleats
Posted by
Support Team
,
over 5 years ago
Last Reply
by Support Team
over 5 years ago
Looking for Separate Cut Sheet for Sawyers and Assemblers.
Posted by
Support Team
,
over 5 years ago
Last Reply
by Support Team
over 5 years ago
See all 8 topics
Styles - Crate Design
0
How Do I...?
5
My customer only gives me outside dimensions...
Posted by
Support Team
,
about 4 years ago
Last Reply
by Support Team
over 2 years ago
Crate Pro 6 Build 4138 Update- Numbering in Preferences
Posted by
Marcel Gauthier
,
almost 4 years ago
Last Reply
by Support Team
almost 4 years ago
Some Active Lumber Items are Missing in the Design Drop Down?
Posted by
Support Team
,
about 4 years ago
Last Reply
by Support Team
about 4 years ago
See all 5 topics
Installation and Set-Up
5
Supplement Update Build 3045 to 3046
Posted by
Marcel Gauthier
,
about 4 years ago
Last Reply
by Support Team
about 4 years ago
Error when opening Crate Pro using a share
Posted by
Support Team
,
over 4 years ago
Last Reply
by Support Team
over 4 years ago
Increasing size of window - Setting a ZOOM Level
Posted by
Andy Jones
,
about 5 years ago
Last Reply
by Support Team
almost 5 years ago
See all 5 topics
Home
0
Projects
4
Projects > Find -- Filter by Salesperson
Posted by
Support Team
,
about 4 years ago
Last Reply
by Support Team
about 4 years ago
Customers in Project drop down not the same as in Design drop down?
Posted by
Support Team
,
over 4 years ago
Last Reply
by Support Team
over 4 years ago
Can I change Item ID description fields in a Project or Quote or Invoice?
Posted by
Support Team
,
about 5 years ago
Last Reply
by Support Team
over 4 years ago
See all 4 topics
Designs
12
Changes in Preferences not Appearing in Designs or Projects
Posted by
Support Team
,
almost 3 years ago
Last Reply
by Support Team
almost 3 years ago
We have several Designs not showing up in Projects? What are we missing?
Posted by
Support Team
,
over 4 years ago
Last Reply
by Support Team
over 4 years ago
Help Understanding Board Foot Calculation with Weight and Prices
Posted by
Support Team
,
over 4 years ago
Last Reply
by Support Team
over 4 years ago
See all 12 topics
Reports
1
Finding Projects that have been invoiced
Posted by
Support Team
,
over 3 years ago
Last Reply
by Support Team
over 3 years ago
Inventory
3
Inventory Items Mark-Up based on Preferences or Inventory or a Combination?
Posted by
Support Team
,
almost 5 years ago
Last Reply
by Support Team
about 3 years ago
Tracking Level Calculation
Posted by
Support Team
,
over 4 years ago
Last Reply
by Support Team
over 4 years ago
My Managers Report Shows Linear Feet but I though it was Board Foot?
Posted by
Support Team
,
almost 5 years ago
Last Reply
by Support Team
almost 5 years ago
Customers
0
Users
1
How do I add a new user?
Posted by
Support Team
,
over 5 years ago
Last Reply
by Support Team
over 5 years ago
Preferences
2
Set a default when setting new material group names.
Posted by
Support Team
,
over 5 years ago
Last Reply
by Support Team
over 5 years ago
Can I get help determining what Crate Pro style to use?
Posted by
Support Team
,
over 5 years ago
Last Reply
by Support Team
over 5 years ago
Pricing
5
How to handle the Caseline Not Calculating for all panels
Posted by
Support Team
,
over 4 years ago
Last Reply
by Support Team
over 4 years ago
Preferences- Negative % under pallets or crates for discount
Posted by
Marcel Gauthier
,
about 5 years ago
Last Reply
by Support Team
about 5 years ago
Calculating Cubic Foot and Capacity. Affect on Pricing?
Posted by
Support Team
,
over 5 years ago
Last Reply
by Support Team
over 5 years ago
See all 5 topics
Pallets
1
Missing Pallet Styles?
Posted by
Support Team
,
over 4 years ago
Last Reply
by Support Team
over 4 years ago
ISPM15
1
Efficient inactivation of the fungus in wood packaging
Posted by
Support Team
,
over 5 years ago
Last Reply
by Support Team
over 5 years ago
Feature Requests
25
Wrapping such as Mil Barrier
Posted by
Marcel Gauthier
,
about 3 years ago
Last Reply
by Marcel Gauthier
3 months ago
Idea for Export Reports for SAWS
Posted by
Support Team
,
almost 4 years ago
Last Reply
by Support Team
3 months ago
Add Project Quote Format option to Design Module
Posted by
Support Team
,
over 2 years ago
Last Reply
by Support Team
over 1 year ago
See all 25 topics
Bugs / Issues to Report: current versions
7
KNOWN ISSUES FOR BUILD 171102 (Nov 2017 Release)
Posted by
Support Team
,
about 3 years ago
Last Reply
by Support Team
almost 3 years ago
Email Settings Not Accepted in Preferences
Posted by
Marcel Gauthier
,
almost 4 years ago
Last Reply
by Marcel Gauthier
almost 3 years ago
Duplicating Designs drops materials from Packing > Other (build 171215)
Posted by
Support Team
,
almost 3 years ago
Last Reply
by Robert Poirier
almost 3 years ago
See all 7 topics
Crate Pro 5
2
Crate Pro 5 Minor Corruption - File Not Opening, Not Found , Continous Run in Design
Posted by
Support Team
,
over 5 years ago
Last Reply
by Support Team
almost 5 years ago
Drop End Style - End Panels Too Short: Crate Pro 5
Posted by
Support Team
,
over 5 years ago
Last Reply
by Support Team
over 5 years ago