Troubleshooting

Troubleshooting Port Forwarding for Client Connections
APPLICABLE TO: FileMaker Pro connecting to a FileMaker hosted file. Resolution: FileMaker uses port 5003 to share files over the network. Therefore, t...
Sun, Aug 23, 2015 at 9:52 PM
Troubleshooting: Unable to see a hosted database from clients
Cannot see hosted database Why am I unable to see a hosted database?  There can be several reasons that you can't see hosted databases from your...
Wed, Dec 20, 2017 at 1:41 PM
Troubleshooting FileMaker Network Sharing in FileMaker Pro
As a user of FileMaker Pro you can setup your database files to be shared on a network so that you and other Microsoft Windows and Mac OS X FileMaker Pro us...
Mon, Jul 6, 2015 at 2:56 PM
Error "Temporary file could not be created" when opening a favorited file (FileMaker Pro 15)
ISSUE: This is only found when FileMaker Pro 15 is hosting your Crate Pro 6 files  Opening a favorited file results in the following error: The tem...
Wed, Jul 26, 2017 at 12:31 PM
Text appears unreadable characters - font issue
Some fonts are replaced with an unreadable characters -  .tmp font This is an issue with Windows operating system not identifying the correct font. Most of...
Mon, Aug 17, 2020 at 10:56 AM
Error Message: Running a Developer Utility , Crate Pro will Close"
There is a conflict with a vendor printer plug-in. The vendor is working on determining a pattern. Please provide the following information to Support@Crate...
Thu, Jun 14, 2018 at 2:52 PM
More Detail for Connecting Client Computers Via Local or Remote - Crate Pro 6
Clients computers may connect to your Crate Pro database files through a local and / or remote connections. An example is user that has a laptop that conn...
Thu, Jun 21, 2018 at 3:37 PM
FileMaker Server Stops or Hangs During Installation
The FMServer installer will look for the "fmserver" user on the host machine and will let the install almost complete but hangs up at the end and ...
Sat, Oct 14, 2017 at 12:48 PM
Emailing direct from Crate Pro: Error Occurred While Saving PDF / No Access to temp Folder
This appears to be a Windows error. We are working with FileMaker for a more permanent solution. Ensure you're on the most current release of Fil...
Fri, Mar 30, 2018 at 2:55 PM
Adjusting User Zoom Levels (applies to r4138 to 1807nn)
The ZOOM level is User account based and allows for the user to log in and have the Crate Pro 6 window at a preferred size.  You can temporarily change ...
Thu, Sep 10, 2020 at 1:36 PM