Crate Pro Support
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How do I get a presentation for Crate Pro?
What are the system requirements and license plans for Crate Pro 6?
How Do The Configuration and Training Sessions Work?
Can I design a crate and make changes?
Running Crate Pro run On Citrix XenApp or Remote Desktop
See all 8 articles
Crating Terminology & Common FAQ's
Quick Links to Image Gallery and Educational Images
Understanding Floater Decks, Caseline and Wrapping
Cleat Naming & Fastener Application
Understanding How Dimensions are Called Out
See all 19 articles
July 2017: Bulk Refresh - Filter by Salesperson - Skid Templates
Crate Pro 6 Installation
Installation & Update Links
PRIMARY INSTALLATION AND UPDATE DOCUMENT LINKS
Crate Pro Version Requirements
Version Release Information Crate Pro 6 and FileMaker Versions
Nov 2017 Update / Dec 2017 mini-update - Screen Changes to Be Aware Of: Version 171xxx
General Server Support & Performance Tips
What is Port Forwarding?
FileMaker Server Getting Started Guides for FileMaker v13 and v15 (legacy)
Introduction to File Sharing using FileMaker Software
FileMaker Server on Windows Platform - General performance tips
FileMaker Server and Mac OS X - General performance tips
See all 7 articles
Crate Pro 6 Training & Configuration
Getting Started: Configuration and Setup
START HERE 1 Configuration & Setup: Selecting (1)Preferred Styles, (2) Inventory & (3)Material Groups - Crate Pro 6
START HERE 2: Configuration & Setup: (4) Importing Customers (5) Times (6) Costs/Prices (7) Users
Why Setting Up Preferred Styles, Templates and Stock Designs Makes Your Process Faster (video)
Determining Your Preferred Styles
Importing Customers (Video)
See all 8 articles
Crate Pro 6 Step By Step Quick Notes
Creating a New Design - Quick Steps Crate Pro 6.3 and 6.4
Ensuring Your Design Recalculates After Changes
Q: My plywood splicing is not coming out based on what I want. What do I do?
Exporting from Crate Pro 6 into an Accounting and/or ERP system
Creating and customizing a design (videos)
See all 15 articles
Support - Training - Maintenance
Live Session Scheduling: Bookmark this link
Setting Staff Permissions and Privileges on the Member Support Portal
How To: Configuration & Setup Sessions Via Join.Me Screen Sharing
Changing Line Item Descriptions in Work Orders, Quotes and Invoices in Projects
Understanding Lower Pricing For Higher Crate Quantities
Using Your Own ID Reference for Projects
Sending Quotes and Invoices via Email as Attachments
Price Adjustments Within the Project
Changing the Orientation of the Skids, Rub Strips or Base
Fields have Yellow Highlighting - ISPM 15
Q: How do I limit the list of styles that my users see when they create a new style to the ones I want used?
Entering Different Fasteners on Upper/Lower Decks
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Understanding ISPM-15 in Inventory and Projects (video)
Material Pricing, Mark-up and Tracking Level and Other Settings (video)
Fasteners - Setting Tracking Levels / Purchasing Unit of Measure
Setting ISPM15 Preferences - Inventory module has items in Red Text
Changing a Material Name Versus Adding a New Material
Q: What is Scrail?
See all 10 articles
Importing Customers into Crate Pro 6
Locating A Customer Quickly from the Different Modules
Adjusting Your Crate Pro Screen Viewing Size - Zoom Levels for Users
Give Your Users Privileges!
Material Groups (Video)
Setting Your PREFERRED Crate Styles (video)
Adjusting Your Labor Times
Influences - Comments from the Developer
Undercutting on Styles? What are < and << ?
See all 10 articles
Crate Pro 5 Information & Lessons
Installation Guides and Manuals
Technical - System Requirements (CP5)
Prior to Installation - BEST PRACTICE Guide for Crate Pro 5
Crate Pro 5 Manual
Reinstallation Crate Pro 5
Microsoft Virtual Store - Activation Issue (CP5)
See all 6 articles
Understanding Port Forwarding (CP5)
Troubleshooting FileMaker Network Sharing in FileMaker Pro (CP5)
Helpful Hints to Using Crate Pro 5
Getting Started Fast with Crate Pro 5
Base & Cap (Visual Terminology)
Crate Pro 5 FAQ
Q: How do I know how many fasteners to use per board junction? (CP5)
Design Continous Run / File Corruption
Videos for Crate Pro 5
Crate Pro 5 Getting Started 1 of 2
Crate Pro 5 Getting Started 2 of 2
Crate Pro 5 Inventory
Crate Pro 5 Diagrams
Crate Pro 5 Contacts