Crate Pro Support

Pre-Purchase FAQ's 8

• How do I get a presentation for Crate Pro?
• What are the system requirements and license plans for Crate Pro 6?
• Can I design a crate and make changes?
• Running Crate Pro run On Citrix XenApp or Remote Desktop
• Will Crate Pro run on MAC and Windows?

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About Phone Support, Online Training Sessions/ Maintenance Benefits 3

• Phone and Online Session Calendar: Schedule Here
• On-Site Training
• Crate Pro 6 Support and Fee Schedule

Crating Terminology & Industry Answers 27

• Quick Links to Image Gallery and Educational Images
• Understanding Floater Decks, Caseline and Wrapping
• Understanding Gussets
• Cleat Naming & Fastener Application
• Understanding How Dimensions are Called Out for Crates and Pallets

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Installation & Update Links 5

• PRIMARY INSTALLATION AND UPDATE DOCUMENT LINKS
• WoodenCRATES.org Creating Your Gold-Sponsor Advertisement (WCO)
• WoodenCRATES.org Tips for a High Quality Gold-Sponsor Ad (WCO)
• SketchUP : Basics
• SketchUP CAD: More Training

Tips for Client-Server Configurations 11

• What is Port Forwarding?
• FileMaker Server Getting Started Guides for FileMaker v13 and v15 (legacy)
• Introduction to File Sharing using FileMaker Software
• FileMaker Server on Windows Platform - General performance tips
• FileMaker Server and Mac OS X - General performance tips

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Versions and Release Information 3

• Crate Pro Release Compatibility on FileMaker Versions
• Version Release Information Crate Pro 6 and FileMaker Versions
• Legacy - Nov 2017 Update / Dec 2017 mini-update - Screen Changes to Be Aware Of: Version 171xxx

Troubleshooting 8

• Troubleshooting Port Forwarding for Client Connections
• Troubleshooting: Unable to see a hosted database from clients
• Troubleshooting FileMaker Network Sharing in FileMaker Pro
• Error "Temporary file could not be created" when opening a favorited file (FileMaker Pro 15)
• Text appears unreadable characters - font issue

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Getting Started: Configuration and Setup 8

• Configuration Fast Start : For r1712nn and later
• Detailed Configuration 1: (1) Inventory & (2)Material Groups, (3)Preferred Styles - Crate Pro 6
• Detailed Configuration 2: (4) Importing Customers (5) Times (6) Costs/Prices (7) Users
• Crate Pro 6 Manuals - R 1712nn and later
• Importing Customers (Video)

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Lessons 64

• Preferences: Material Groups (Video)
• Importing Customers into Crate Pro 6
• Preferences: Setting Your PREFERRED Crate Styles (video)
• Material Pricing, Mark-up and Tracking Level and Other Settings
• Projects: Changing Line Item Descriptions in Work Orders, Quotes and Invoices

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Questions From Customers 14

• Q: Can I get a custom export for my ERP?
• Q: My plywood splicing is not coming out based on what I want. What do I do?
• Q: How do I limit the list of styles that my users see when they create a new style to the ones I want used?
• Q: What is Scrail?
• Why Setting Up Preferred Styles, Templates and Stock Designs Makes Your Process Faster (video)

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Legacy Solution Articles 2

• Conversion Notes from Crate Pro 5 to Crate Pro 6.2945
• Preparing for a Legacy Migration

Installation Guides and Manuals 7

• Technical - System Requirements (CP5)
• Prior to Installation - BEST PRACTICE Guide for Crate Pro 5
• Crate Pro 5 Manual
• Reinstallation Crate Pro 5
• Microsoft Virtual Store - Activation Issue (CP5)

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Networking 2

• Understanding Port Forwarding (CP5)
• Troubleshooting FileMaker Network Sharing in FileMaker Pro (CP5)

Lessons 3

• Helpful Hints to Using Crate Pro 5
• Getting Started Fast with Crate Pro 5
• Base & Cap (Visual Terminology)

Crate Pro 5 FAQ 2

• Q: How do I know how many fasteners to use per board junction? (CP5)
• Design Continous Run / File Corruption

Videos for Crate Pro 5 5

• Crate Pro 5 Getting Started 1 of 2
• Crate Pro 5 Getting Started 2 of 2
• Crate Pro 5 Inventory
• Crate Pro 5 Diagrams
• Crate Pro 5 Contacts