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Crate Pro is a program written using FileMaker database software. Millions of people, from individuals to some of the world’s largest organizations, use the FileMaker Platform to streamline their business processes, manage essential information, and boost overall productivity. Crate Pro 6 running on the FileMaker platform gives custom crating companies the flexibility to inexpensively design, cost and quote their crate jobs in seconds.


Understanding FileMaker Pro and your Crate Pro Database:


The Crate Pro database runs inside the FileMaker Pro program. This is similar to using a spreadsheet file in Excel©. You can add formulas to an Excel spreadsheet then enter data and the formulas will calculate results. In this regard, your Crate Pro database is similar to a very complex spreadsheet.


You will install FileMaker Pro on client/host computer(s) up to the number of licenses purchase. FileMaker Server is installed on your server computer if this option is purchased. Your Crate Pro program is installed on a single computer which will be either the host or server based on your purchase.


FileMaker is a very powerful desktop database. If you're comfortable with computers, you may find it easy to create your own databases and automate your business. To use Crate Pro, you do not need to know anything about FileMaker Pro, however if you want to take advantage of the power of FileMaker Pro to write your own databases, the Quick Start screen will provide a good starting point. Your CAL license is bundled with a 'full' FileMaker Pro license and can be used outside of Crate Pro.


LOG IN TO YOUR PORTAL ACCOUNT TO ACCESS ALL SOLUTION ARTICLES FOR INSTALLING, UPDATING AND CONNECTING YOUR CLIENT COMPUTERS


Section A:  What license configuration did you purchase? Based on your purchase you'll be able to select the correct documentation.

  • Stand Alone – Crate Pro is installed and accessed from a single computer (legacy, EDU and GVT). You have a single CAL and DAL license purchased.
  • Peer-to-Peer - The Crate Pro database resides on one end-user computer which will be the ‘host’ for your Crate Pro database files and it can be used by a user to access the program. FileMaker Server software was not purchased. In this configuration you have five or fewer CAL licenses purchased. Crate Pro is NOT installed on a computer running server software, RDS or Citrix environment.   Additional computers are called ‘clients' and connect to Crate Pro on your Host via LAN, WAN, VPN or internet connection.  
  • Client-Server - The Crate Pro database runs on a server using FileMaker Server software and is shared with multiple computers.This configuration has a number of benefits such as: greater file security, faster processing time, ability to host multiple databases should you want to manage multiple locations from a single server, automated backups, auto restart after a reboot and remote control for administrators.  FileMaker Server is required for RDS and Citrix installations as well as if you have more than 5 clients that will connect to your Crate Pro database.




Section B: Confirm your system requirements : FileMaker software is installed on all computers that will access or host Crate Pro.  Confirm your systems meet the minimum technical requirements for installation. Crate Pro should only be opened and accessed through FileMaker. NEVER open or connect to Crate Pro through a 'shared' or removable drive, or install your Crate Pro files on a computer that does not have either FileMaker Pro or FileMaker Server installed.

FileMaker Pro System Requirements   This is your client and host software. New users will receive the most current version of FileMaker Pro and will continue to receive free updates and new versions for the duration of an active maintenance program. A FileMaker Pro license is included with each CAL license purchased. A CAL license is required for each unique end-user computer that will connect to a Crate Pro database. FileMaker Pro is not installed on the server when FileMaker Server is purchased) 


FileMaker Server System Requirements  (Use this link only if you purchased FileMaker Server). FileMaker Server is optional when less than 5 CAL have been purchased and you are not RDS or Citrix.. Using FileMaker Server gives you many benefits such as increase your design speed, auto-restart after reboot, automated backups and greater security. Use of server is for the Client-Server configuration. Check your Java version prior to installation of FileMaker Server



Section C: New Installation   Use this section if this is a new installation of FileMaker and Crate Pro. Sections are included to install both Crate Pro and FileMaker. An activated support portal account required to access these documents.


Client-Server Installation Document:  Crate Pro build 17xxxx to current (released November 2017) Use this document if you purchased FileMaker Server 


Peer-to-Peer and Stand-Alone: Crate Pro build 17xxxx to current (released November 2017) Use this document if you did NOT purchase FileMaker Server. 



Looking for installation information for older versions?  


Click here to go to installation folder with legacy installation

Click here for legacy FileMaker Server installation guides





Section D: Updating with Data Migration Updates for Crate Pro and FileMaker are usually not released at the same time. As a user benefit your FileMaker is not "locked" to Crate Pro. Because of this you will update the software individually. To simplify the process we stagger the releases. 


Updating your Crate Pro files: Access to these documents requires an activated support portal account.


Updating FileMaker:



Looking for installation information for older versions? 




Information for Crate Pro 5 is available on the support portal in the Crate Pro 5 section. Live session support is not aVAILA