Troubleshooting

Q: Help! I forgot my Admin Password Into Crate Pro 6
Q: I set up an admin password into Crate Pro and I don't remember it. A: Crate Pro 6 v4132 and current offers a password hint that will appear afte...
Fri, Aug 7, 2020 at 10:43 AM
I forgot my password into the Support Portal
If you created a password for the portal and forgot it, simply select 'Forgot Password' on the Login screen. You should receive an email within 30...
Tue, Jun 13, 2017 at 6:33 PM
Lost FileMaker Server Admin Console Login and Password
Applies to FileMaker Server software only Here is our article about resetting your Admin Console password: Answer Title: What to do if FileMaker Ser...
Wed, Nov 28, 2018 at 11:35 AM
Zoom Menu Bar Missing Top of Window (File - Edit - Zoom)
Generally this only occurs with Windows users when a windows service hides the menu bar.  Due to the number of services and the rarity of this issue, we hav...
Fri, Apr 9, 2021 at 2:46 PM
Additional values added to Content Dimensions when Clear Area field is zero '0'
Your Preferences > Settings > Clear Area value is set to zero but on some designs calculated by Content Dimensions, Crate Pro 6 adds additional 4"...
Wed, Apr 21, 2021 at 10:43 AM