SUPPORT OPTIONS

On-site training is available. Information on getting training and support. Why is maintenance a good idea?

Zoom Meeting Calendar: Online Support
To provide dedicated support for your company and staff, all live support sessions—including phone support—must be scheduled using the Zoom links be...
Tue, Mar 3, 2026 at 5:29 PM
On-Site Training
On-Site Training is Available for USA customers. Currently Deploy Tech Services is proud to be able to offer on-site training for crating companies wis...
Mon, Dec 12, 2022 at 8:46 AM
Crate Pro 6 Support and Fee Schedule
In 2011 we changed our license structure to allow companies to purchase a support plan on an annual basis.  While not required to use Crate P...
Thu, Jan 22, 2026 at 4:26 PM
Screen Capture and Recording / Video for Support
The famous statement "a picture is worth a thousand words" attributed to Fred R. Barnard is certainly important when describing technical issues t...
Fri, Dec 8, 2023 at 3:18 PM
Client Connection Remote (appended)
Connecting Clients via a Local, VPN or Internet Connection This article assumes the host computer in peer-to-peer or server computer in client-server co...
Wed, Mar 11, 2026 at 10:50 AM
Requesting Translation Support
Crate Pro 6 up to release 6.19 all field titles are exclusively in English. Due to the uniqueness of crating industry terms,  many translation services prov...
Tue, Aug 6, 2024 at 10:57 PM