SUPPORT OPTIONS

On-site training is available. Information on getting training and support. Why is maintenance a good idea?

Zoom Meeting Calendar: Online Support
To provide dedicated support for your company and staff, all online support sessions—including phone support—must be scheduled in advance. Sessions ...
Mon, Feb 10, 2025 at 12:42 PM
On-Site Training
On-Site Training is Available for USA customers. Currently Deploy Tech Services is proud to be able to offer on-site training for crating companies wis...
Mon, Dec 12, 2022 at 8:46 AM
Crate Pro 6 Support and Fee Schedule
The perpetual license program gives you the opportunity each year to take advantage of a maintenance plan. While not required to use Crate Pro, i...
Thu, Oct 31, 2024 at 10:45 AM
Screen Capture and Recording / Video for Support
The famous statement "a picture is worth a thousand words" attributed to Fred R. Barnard is certainly important when describing technical issues t...
Fri, Dec 8, 2023 at 3:18 PM
Client Connection Remote (appended)
Connecting Clients via a Local, VPN or Internet Connection Clients computers may connect to your Crate Pro database files through a local or VPN and / o...
Tue, Jun 18, 2024 at 12:05 PM
Phone Support Number
Phone support is available at no cost to customers with a support or maintenance plan when scheduled via the Zoom Calendar.  Enter your company code at th...
Thu, Jan 30, 2025 at 6:50 PM
Requesting Translation Support
Crate Pro 6 up to release 6.19 all field titles are exclusively in English. Due to the uniqueness of crating industry terms,  many translation services prov...
Tue, Aug 6, 2024 at 10:57 PM