SUPPORT OPTIONS

On-site training is available. Information on getting training and support. Why is maintenance a good idea?

CALENDAR: Book Online Training & Support Sessions Here
All online support sessions, including phone support, is scheduled to ensure a specific time is set aside for your company and staff.  We use Zoom meetin...
Fri, Nov 8, 2024 at 9:15 AM
On-Site Training
On-Site Training is Available for USA customers. Currently Deploy Tech Services is proud to be able to offer on-site training for crating companies wis...
Mon, Dec 12, 2022 at 8:46 AM
Crate Pro 6 Support and Fee Schedule
The perpetual license program gives you the opportunity each year to take advantage of a maintenance plan. While not required to use Crate Pro, i...
Thu, Oct 31, 2024 at 10:45 AM
Screen Capture and Recording / Video for Support
The famous statement "a picture is worth a thousand words" attributed to Fred R. Barnard is certainly important when describing technical issues t...
Fri, Dec 8, 2023 at 3:18 PM
Client Connection Remote (appended)
Connecting Clients via a Local, VPN or Internet Connection Clients computers may connect to your Crate Pro database files through a local or VPN and / o...
Tue, Jun 18, 2024 at 12:05 PM
Phone Support
Phone support is available at no cost to customers with a support plan or a maintenance plan. Phone support must be scheduled using our Calendar to ensu...
Thu, Aug 1, 2024 at 11:14 AM
Requesting Translation Support
Crate Pro 6 up to release 6.19 all field titles are exclusively in English. Due to the uniqueness of crating industry terms,  many translation services prov...
Tue, Aug 6, 2024 at 10:57 PM