Troubleshooting
Q: I set up an admin password into Crate Pro and I don't remember it. A: Crate Pro 6 v4132 and current offers a password hint that will appear after...
Fri, Aug 7, 2020 at 10:43 AM
If you created a password for the portal and forgot it, simply select 'Forgot Password' on the Login screen. You should receive an email within 30 m...
Fri, Jun 24, 2022 at 1:42 PM
Applies to FileMaker Server software only Here is our article about resetting your Admin Console password: Answer Title: What to do if FileMaker Ser...
Wed, Nov 28, 2018 at 11:35 AM
Generally this only occurs with Windows users when a windows service hides the menu bar. Due to the number of services and the rarity of this issue, we hav...
Fri, Apr 9, 2021 at 2:46 PM
Your Preferences > Settings > Clear Area value is set to zero but on some designs calculated by Content Dimensions, Crate Pro 6 adds additional 4"...
Wed, Apr 21, 2021 at 10:43 AM
As part of the initial installation an admin account with a password is required to complete the installation. When the installation is complete, Crate Pro...
Fri, Mar 28, 2025 at 12:00 PM
When updating FileMaker Pro 19 to FileMaker Pro 19.5, a known issue is the update doesn't identify the correct maintenance expiration date. At this ...
Thu, Jul 14, 2022 at 2:42 PM
When a computer connects to Crate Pro for the first time, it registers a unique device ID into the Crate Pro database. Each unique computer connection ...
Fri, Dec 16, 2022 at 11:13 PM
FileMaker Pro 19: How To Fix The License Certificate Not Installing - Sounds Essential LLC This issue seems limited to macOS. Users will need to create ...
Tue, Jan 17, 2023 at 11:17 AM
When client computer loses connection to Host inside local network: If there haven’t been changes that you’re aware of to your network, the most common issu...
Tue, Jun 6, 2023 at 7:58 PM