Crate Pro Support

Announcements 12

• Hurricane Closing Offices
  Posted by Support, 8 months ago
• New Scheduling Calendar Available (Apr 2017)
  Posted by Support, about 1 year ago
• Member Profiles Offer More Information About Accounts
  Posted by Support, 12 months ago
• FileMaker Pro 16 Released (June 2017)
  Posted by Support, about 1 year ago
• Crate Pro 6.4xx updates released - Upgrade Support (Jan - March 2017)
  Posted by Support, about 1 year ago
See all 12 topics

General Crating Questions 5

• PALLETS > Load Determination
  Posted by Support, 12 months ago
• What is a floater deck – is this a term used for a base within a base?
  Posted by Support, about 2 years ago ,

  Last Reply by Support about 2 years ago
• TESTING CRATES - Determining Crate Loads
  Posted by Support, over 2 years ago ,

  Last Reply by Support about 2 years ago
• Cut list for large pieces?
  Posted by Derek Gillman, over 2 years ago ,

  Last Reply by Support over 2 years ago
• Fastener Rows Placement and Types
  Posted by Support, almost 3 years ago ,

  Last Reply by Support almost 3 years ago

Tips & Tricks 8

• Links to Crate Pro Style Gallery in Forum
  Posted by Support, almost 3 years ago
• Setting Custom Rules for Panels and Cleats
  Posted by Support, over 2 years ago
• Looking for Separate Cut Sheet for Sawyers and Assemblers.
  Posted by Support, almost 3 years ago ,

  Last Reply by Support almost 3 years ago
• Saving a Piece or Materials Report as a Digital File Format
  Posted by Support, almost 3 years ago
• Remove Non-active Customers from Project and Design Drop-down
  Posted by Support, almost 3 years ago
See all 8 topics

Styles - Crate Design 0

How Do I...? 5

• Crate Pro 6 Build 4138 Update- Numbering in Preferences
  Posted by Marcel Gauthier, over 1 year ago ,

  Last Reply by Support over 1 year ago
• Some Active Lumber Items are Missing in the Design Drop Down?
  Posted by Support, over 1 year ago ,

  Last Reply by Support over 1 year ago
• My customer only gives me outside dimensions...
  Posted by Support, over 1 year ago ,

  Last Reply by Support over 1 year ago
• How do I export my data info my accounting system?
  Posted by Support, over 1 year ago ,

  Last Reply by Support over 1 year ago
• My log ins are not working and my designs dissappeared.
  Posted by Support, over 1 year ago ,

  Last Reply by Support over 1 year ago

Installation and Set-Up 5

• Supplement Update Build 3045 to 3046
  Posted by Marcel Gauthier, over 1 year ago ,

  Last Reply by Support over 1 year ago
• Error when opening Crate Pro using a share
  Posted by Support, almost 2 years ago ,

  Last Reply by Support almost 2 years ago
• Increasing size of window - Setting a ZOOM Level
  Posted by Andy Jones, over 2 years ago ,

  Last Reply by Support about 2 years ago
• I'm not getting the BACKUP script after changing host computers (Peer-to-Peer)
  Posted by Support, about 2 years ago ,

  Last Reply by Support about 2 years ago
• I want to create a separate partition for my Crate Pro 6 database. Is there a suggested partition size?
  Posted by Support, over 2 years ago ,

  Last Reply by Support over 2 years ago

Home 0

Projects 4

• Projects > Find -- Filter by Salesperson
  Posted by Support, over 1 year ago ,

  Last Reply by Support over 1 year ago
• Customers in Project drop down not the same as in Design drop down?
  Posted by Support, over 1 year ago ,

  Last Reply by Support over 1 year ago
• Can I change Item ID description fields in a Project or Quote or Invoice?
  Posted by Support, over 2 years ago ,

  Last Reply by Support about 2 years ago
• Disappearing projects in project summary
  Posted by Andy Jones, over 2 years ago ,

  Last Reply by Support over 2 years ago

Designs 12

• Changes in Preferences not Appearing in Designs or Projects
  Posted by Support, 3 months ago ,

  Last Reply by Support 3 months ago
• We have several Designs not showing up in Projects? What are we missing?
  Posted by Support, almost 2 years ago ,

  Last Reply by Support almost 2 years ago
• Help Understanding Board Foot Calculation with Weight and Prices
  Posted by Support, almost 2 years ago ,

  Last Reply by Support almost 2 years ago
• My Design module History tab is not showing the Year in the date field.
  Posted by Support, about 2 years ago ,

  Last Reply by Support about 2 years ago
• More Dimensions When Creating New Design
  Posted by Support, about 2 years ago ,

  Last Reply by Support about 2 years ago
See all 12 topics

Reports 1

• Finding Projects that have been invoiced
  Posted by Support, 9 months ago ,

  Last Reply by Support 9 months ago

Inventory 3

• Inventory Items Mark-Up based on Preferences or Inventory or a Combination?
  Posted by Support, about 2 years ago ,

  Last Reply by Support 7 months ago
• Tracking Level Calculation
  Posted by Support, about 2 years ago ,

  Last Reply by Support about 2 years ago
• My Managers Report Shows Linear Feet but I though it was Board Foot?
  Posted by Support, about 2 years ago ,

  Last Reply by Support about 2 years ago

Customers 0

Users 1

• How do I add a new user?
  Posted by Support, over 2 years ago ,

  Last Reply by Support over 2 years ago

Preferences 2

• Set a default when setting new material group names.
  Posted by Support, over 2 years ago ,

  Last Reply by Support over 2 years ago
• Can I get help determining what Crate Pro style to use?
  Posted by Support, almost 3 years ago ,

  Last Reply by Support almost 3 years ago

Pricing 5

• How to handle the Caseline Not Calculating for all panels
  Posted by Support, about 2 years ago ,

  Last Reply by Support about 2 years ago
• Preferences- Negative % under pallets or crates for discount
  Posted by Marcel Gauthier, over 2 years ago ,

  Last Reply by Support over 2 years ago
• Calculating Cubic Foot and Capacity. Affect on Pricing?
  Posted by Support, almost 3 years ago ,

  Last Reply by Support almost 3 years ago
• I would like to add a flat 25% markup to labor
  Posted by Support, almost 3 years ago ,

  Last Reply by Support almost 3 years ago
• I have fixed pricing for some customers but want to see correct material costs
  Posted by Support, almost 3 years ago ,

  Last Reply by Support almost 3 years ago

Pallets 1

• Missing Pallet Styles?
  Posted by Support, almost 2 years ago ,

  Last Reply by Support almost 2 years ago

ISPM15 1

• Efficient inactivation of the fungus in wood packaging
  Posted by Support, almost 3 years ago

Feature Requests 25

• Add Project Quote Format option to Design Module
  Posted by Support, about 1 month ago
• New Field to Show ID when Internal Components are Used
  Posted by Support, over 2 years ago ,

  Last Reply by Support 7 months ago
• Wrapping such as Mil Barrier
  Posted by Marcel Gauthier, 7 months ago
• Add quick way to update pricing of multiple selected designs
  Posted by Support, almost 3 years ago ,

  Last Reply by Support 7 months ago
• When using Markup and Ice Cream Pricing there is no change in Total MarkUp SHown
  Posted by Support, over 1 year ago ,

  Last Reply by Support 9 months ago
See all 25 topics

Bugs / Issues to Report: current versions 7

• KNOWN ISSUES FOR BUILD 171102 (Nov 2017 Release)
  Posted by Support, 6 months ago ,

  Last Reply by Support 3 months ago
• Email Settings Not Accepted in Preferences
  Posted by Marcel Gauthier, over 1 year ago ,

  Last Reply by Marcel Gauthier about 1 month ago
• Duplicating Designs drops materials from Packing > Other (build 171215)
  Posted by Support, 3 months ago ,

  Last Reply by Robert Poirier about 1 month ago
• Duplicate Style Templates - Build 1712xx
  Posted by Support, 2 months ago
• Crate Pro 6 Build 4138 -Email Quote not functioning properly
  Posted by Marcel Gauthier, over 1 year ago ,

  Last Reply by Support 2 months ago
See all 7 topics

Crate Pro 5 2

• Crate Pro 5 Minor Corruption - File Not Opening, Not Found , Continous Run in Design
  Posted by Support, over 2 years ago ,

  Last Reply by Support about 2 years ago
• Drop End Style - End Panels Too Short: Crate Pro 5
  Posted by Support, over 2 years ago ,

  Last Reply by Support over 2 years ago