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Email Settings Not Accepted in Preferences

Email settings:

Preferences Module

After setting up email with Correct settings and sending Test email it receives an error...See attached... Then when you ok the error and cancel send Crate Pro closes and goes to Back Up prompt...?

(Note: Settings are correct as they do work from Design/Print/Email Quote

Build  4138


This has been fixed in Build 171215.

Users that have web mail service may need to request from ISP the correct login and mail server password to use the SMTP server for sending mail. It is usually not your computer login and password.


Change the encryption to 'none'. Let me know what you get.

I'm working on the various errors with email.

I have tried with all the settings that I think are possible and still no luck.

I did it with   Port  465 Security Setting SSL,  also  with TLS then with None

I did it with  Port 587  Security Setting  TLS,  also with SSL  then with None

Tried all the above settings with Plain, Cram-MD5 & None for Authentication...

I used as the Server

There is a conflict with Outlook on Windows systems. Even if your mail client isn't Outlook. 

Working on solutions

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